Shipping Within Australia and New Zealand:

We ship all orders within two business days.

Orders are shipped via Australia Post and unless authority to leave is given in the 'comments' section of the checkout, they will require a signature on delivery.

All orders have a tracking number, which will be emailed just before the order is dispatched.

Shipping cost:

Orders up to $100: flat rate of $8.50

Orders over $100: free shipping

Express Post: $11 per order

Where possible, we prioritise Express Post orders.

Shipping cost - New Zealand:

NZD$8.50 per order

Delivery times:

Australia Post Parcel Post shipping times (business days):

 

Regular

Express

Melbourne metro

2

Next business day

Vic country

2-4

Next business day

Sydney metro

3

Next business day

NSW country

4-5

1-3

Adelaide metro

2-3

Next business day

SA country

4-5

2-4

Brisbane metro

2-4

Next business day

Hobart metro

3-4

Next business day

Perth metro

4-5

1-2

ACT

4

1-2

WA, NT, TAS and QLD country

4-7

2-4

 

International Shipping:

International shipping cost:

International shipping is AUD$8.50 per order or the amounts listed below in the local currencies:

Country
Shipping price
China ¥42.50 per order
Europe €5.78 per order
Hong Kong $49.30 per order
Indonesia Rp85,000 per order
Philippines ₱318
Singapore $8.50 per order

We do not ship to the following countries:

USA and Canada 

UK (due to the government collecting VAT on items shipped to the UK, we get too many returns).

Customs and other import duties and fees may be applied to international orders by the destination country. These fees are in addition to the shipping fees we charge. The amount is set by and collected by the destination country. Such fees and charges are the responsibility of the recipient and vary from country to country. Failure to pay any additional fees may result in the forfeiture of your order. 

Delivery times - International

Unfortunately we are at the mercy of local delivery and customs services, so cannot give an accurate estimate, but in our experience most orders will arrive within 2 weeks.

 

Other Information:

Gift wrapping:

We offer wrapping in great quality paper with a stylish ribbon for a modest fee of $4 (mainly to cover the time it takes to get the wrapping perfect). Select the wrapping option when you select your purchase.

Local pick up:

Sorry, we do not offer a pick-up option. As we work on noisy machinery, we may not hear you knock on the door anyway!

Packaging:

In keeping with our focus on quality and thought for the environment, we do not use plastic in our retail shipping packaging. The toy’s tin box is packaged in a cardboard box and padded with kraft paper. We use recycled materials as much as possible.